Home » Restrictions on cameras in doctors' offices and medical centers in Dubai

Restrictions on cameras in doctors' offices and medical centers in Dubai

Successful Installation of cameras in Sira Dubai in medical institutions requires strict compliance with UAE legislation. Before ordering Turnkey cameras for businesses in Dubai, clinic owners often ask questions: Is it possible to install cameras in doctors' offices in Dubai? and what are the current ones Requirements for cameras in Dubai medical centers? Violation of these rules will result in severe penalties: severe UAE Patient Privacy Act strictly limits, and there is a huge penalty for using hidden devices Hidden filming fine UAE. In addition, large ones are written out Sira fines for video surveillance in Dubai, if the system is mounted without permission.

To completely free you from the routine, guaranteed to receive Sira approval for a commercial license and protect your business, the Whatox concierge service takes care of all organizational processes. Our licensed partner Sira Dubai is a certified installer and company. will design a top-class system without the slightest violation, thanks to which your Sira video surveillance license in Dubai will be completed as quickly as possible and without your personal participation.


RU | Restrictions on cameras in doctors' offices

1. SIRA's strict privacy policies


Live video recording of dental chairs and treatment areas strictly prohibited SIRA regulations and UAE laws on patient privacy protection. Any violation will result in significant fines for the clinic and license revocation.

2. Exception for offices (Compromise solution)


If cameras in treatment rooms are needed to control the circulation of expensive materials or for security purposes, their installation is possible only subject to three conditions:

  • Viewing angle: The camera is aimed directly at the medicine cabinet, sink, or doctor's desk. The dental chair and patient must remain completely within the "blind spot.".
  • Agreement: Each patient is required to sign a written consent form for recording upon entry.
  • Confidentiality: Only the business owner can access the account archive.

Patient Privacy Law in the UAE

Data protection and medical confidentiality are regulated Federal Decree-Law No. 45 of 2021 (PDPL), Federal Law No. 7 of 1975 on medical practice, as well as directives Ministry of Health (MOHAP) And Dubai Health Authority (DHA).

  • The essence of the law: Any information about the patient's health condition, treatment methods and personal data (including video images of his face during treatment) is strictly confidential (Protected Health Information - PHI).
  • Limitation: Recording the treatment process on video without prior written consent patient (Informed Consent) is a direct violation of the rights of the data subject. [1, 2]

Fines for hidden filming in Dubai

Covert filming (using camouflaged, miniature, or hidden cameras) is completely prohibited in the UAE. This is regulated UAE Penal Code (Article 431) And Cybercrime Law (Federal Decree-Law No. 34 of 2021, Article 44).

  • Fines: From 150,000 to 500,000 AED.
  • Imprisonment: Minimum term from 6 months imprisonment for persons who organized or carried out covert recording of visual or audio materials without the knowledge and consent of citizens.
  • Sound Recording (Audio): Recording conversations (including doctor-patient consultations) without mutual consent is considered espionage and a violation of privacy, punishable by similar fines of up to AED 500,000, imprisonment, and confiscation of all equipment. For expats, the following applies: deportation from the country

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UAE Patient Privacy Act
Is it possible to install cameras in doctors' offices in Dubai?
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Requirements for cameras in Dubai medical centers

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SIRA's official requirements for CCTV in Dubai's medical centers

To successfully pass the Security Industry Regulatory Agency (SIRA) inspection and subsequently renew the clinic's commercial license, the video surveillance system must strictly comply with the following regulations:

1. Mandatory Views

  • Main entrances and exits: The camera must be configured in mode Identification View (clear recording of the faces of all entering people).
  • Emergency and spare exits: Mandatory installation of cameras at exits leading to the street (Identification View), and on the interfloor doors (Recognition View).
  • Lobby and waiting areas: Monitoring the general situation in the mode Detection View.
  • Corridors and passages: Complete closure of all internal routes of movement for staff and patients.
  • Cash desk area (Reception): Focus on the payer's face and recording of cash/card transactions.

2. Technical parameters of the equipment

  • System type: For new medical centers, the use of exclusively digital IP systems.
  • Permission: Each camera must have a resolution of at least Full HD 1080p (2 megapixels).
  • Filming: Only high definition color filming with a signal-to-noise ratio of at least 48 dB.
  • Bitrate: The variable bitrate mode must be activated in the NVR settings (Variable Bit Rate (VBR)); constant bit rate (CBR) is prohibited to use. 1

3. Confidentiality and restrictions

  • Prohibition of hidden filming: All cameras must be visible. Using hidden or concealed lenses without special SIRA permission will result in heavy fines.
  • Disable sound recording: It is strictly forbidden to use built-in or external microphones to record conversations in the clinic.
  • Private areas: Cameras should not capture areas of dental chairs, examination couches, toilets and changing rooms.

4. Data storage

  • Shelf life: The video archive must be continuously stored for at least 31 days.
  • Energy independence: The system must be connected to a smart uninterruptible power supply (Smart UPS) for operation during power outages.

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