1. Regular mobile number
- Format: +971 5x xxx xxxx.
- The prefix indicates the operator: 050 — Etisalat, 052 — du.
- For long term use, Emirates ID is required.
- Top up your account monthly, then the number will remain active.
- If you wish, you can transfer your number to another operator via MNP.
2. Tourist SIM card
- Same format +971 5x…, but marked as “Visitor Line”.
- Activate with passport without Emirates ID.
- Service life: 30–90 days.
- If you want to keep your number, present your Emirates ID and pay for the transfer.
3. "Permanent" mobile number
- Essentially the same regular number, but linked to an Emirates ID.
- Banks and government services accept this card.
- Pay on time - your number will not be disconnected.
44. Landline (fixed) number
- Dubai format: +971 4 xxx xxxx.
- The line goes to a specific address.
- Suitable for the office: emphasizes stability.
- The contract is valid - the number is active.
5. Corporate "single" number 800/600
- Options: 800 xxx xxx or 600 xxxxxx.
- One short code for the whole country.
- Forward calls to any mobile or city.
- It's easy for clients to remember - the company's image is strengthened.
- A resident needs a regular SIM contract – it becomes a “permanent” number.
- A visitor-SIM will be enough for a tourist; later it can be issued permanently.
- The business maintains a city number +971 4…, and provides a short 800 number for clients.
Dubai@Whatox.com | Concierge Business Consulting in Dubai and UAE | Your Path to Success in the Emirates!
How to get a landline +971 4 xxx xxxx for a virtual assistant
1. Where to apply
- Etisalat (e&) — Office Presence package or SIP line. etisalat.ae
- du — Business Complete or Business Voice package. du.ae
2. What to collect in advance
Document | Etisalat | du |
---|---|---|
Trade license with seal | ✔ | ✔ |
Establishment Card | ✔ | ✔ |
Emirates ID of the owner | ✔ | ✔ |
Passport + representative visa | - | ✔ |
Lease Agreement (Ejari) | – (on request) | ✔ |
Power of attorney (if not signed by the owner) | ✔ | ✔ |
3. Connection procedure
- Submit the form and documents online or at the business center.
- Pay for activation (du - 200 AED; Etisalat does not). du.aeetisalat.ae
- KYC verification –– 1 business day.
- Without equipment: the number is active immediately. etisalat.ae
- With IP phone: Etisalat technician dispatch — 24–48 hours; du — 2–3 days. etisalat.aeduinternet.ae
4. If you need a completely “cloud” city number
- Select a licensed VoIP provider (FreJun, Calilio).
- Submit the same KYC packet.
- The provider will issue +971 4 in 24-72 hours, without a technician's visit. frejun.comcalilio.com
5. Integration with a virtual assistant
- In the operator panel, set up call forwarding to mobile, softphone or CRM.
- IVR, recording and analytics functions are available. calilio.com
6. Tariffs for 2025
Operator | Basic package | Price/month | Note |
---|---|---|---|
Etisalat Office Presence | Line + cloud PBX | from 125 AED | No setup fee etisalat.ae |
du Business Complete 100 | Line + 100 Mbit/s internet | 950 AED | Activation 200 AED, contract 12 months. du.ae |
7. Turnkey deadlines
Step | Term |
---|---|
Collection of documents | 1 day |
KYC verification | 1 day |
Activation of virtual line | up to 72 hours |
IP Phone Installation | 1-3 days |
Provide us with copies of your license, Establishment Card and Emirates ID. Choose Etisalat or du. In 3-5 business days, your virtual assistant will be answering calls to a reputable Dubai landline number.
Is it possible to issue a number without the personal presence of the owner?
Yes, if you have a power of attorney.
1. Who will the operator allow?
Scenario | What is required |
---|---|
Representative-employee | His Emirates ID + letter on company letterhead signed by the director. |
External PRO/agent | Notarized Power of Attorney (POA) in Arabic + copy of owner's passport. |
2. Requirements for a power of attorney
- Language: Arabic or bilingual (Arabic/English).
- Certification: notary + apostille (if signed outside the UAE).
- Term: not older than 2 years.
- Direct text: “the right to conclude and sign contracts with Etisalat/du for a fixed telephone line.”
3. Step by step remotely
- Scan package (license, Establishment Card, Emirates ID, POA) is sent to the operator's corporate email.
- The operator does e-KYC verification (1 day).
- The installation invoice comes by email; you pay using an online link.
- The number is activated; SIP data is received by email.
- If equipment is needed, the representative will assign a slot - the owner does not need to be present.
4. How long does it take?
Stage | Time |
---|---|
Preparation and translation of POA | 1-2 days |
E-KYC and payment | 1 working day |
Issuing a number | up to 24 hours after payment |
Installation of equipment (if necessary) | 1-3 days |
Total: The owner may be abroad. All you need is a properly executed power of attorney and scanned documents; the number will be ready in three to five days.
Is it possible to receive calls +971 4 on a mobile?
- Yes, if you order a cloud line (Office Presence from Etisalat or Business Voice from du).
The number lives in the PBX cloud; connect to it via the proprietary mobile app or any SIP client. etisalat.aeetisalat.aeetisalat.aedu.ae - No, if it is a classic copper/FTTH port.
Then the tube is connected to the router at the site; without the Internet the line is silent.
How to arrange this in 2 days
Step | Time |
---|---|
Send scans of license + POA | 1 hour |
e-KYC approval | ≤ 1 working day |
Online payment | 30 min |
Cloud number is active | up to 1 hour after payment |
(Optional) On-site technician for IP phone | +1–2 days |
If you only need mobile reception
- Get a cloud package without hardware.
- Install Etisalat Business App / du Biz Voice.
- Log in with your account - calls go straight to your smartphone.
If you need a desk phone and a mobile backup
- You install an IP telephone in the office.
- Enable parallel call to the application or call forwarding to GSM.
Summary
Cloud line +971 4 works via Wi-Fi or 5G anywhere; fiber is only needed for a landline handset. With the documents ready, the number can be launched in one working day, maximum - in two.